It is always going to be incredibly important to impress your customers the moment they walk through your doors. When customers enter your lobby, they should already have a favorable opinion of your business simply based on what they are seeing. You only get one chance at a first impression and your lobby is going to play an important role in the perception of your entire business. For this reason, it is imperative that you have your lobby designed in the best possible way.
Take a look at these five essential tips for having the greatest lobby design. If you are able to make use of the below advice, then it will go a long way toward keeping your customers happy. Your lobby will look amazing and your customers will be wowed right from the start. Customers in Thailand are very discerning so it is always going to be best to take these things into consideration.
Lighting
The lighting of your lobby plays a bigger role than you may realize. Getting the lighting right is going to be an important part of the process. Depending on what type of business you are operating, you may want your lobby to make use of different types of lighting. If your lobby is meant to act as a social space, then you may wish to make use of more ambient lighting. It may be a good idea to consider using multiple types of lighting for several reasons.
Consider the needs of your employees as well as all of your customers. Try to create a lobby lighting setup that is not too bright or too dark. When things are too bright, it can be a bit off-putting. Find the right balance and it will help your lobby to have an overall good first impression.
Music or Entertainment
Music or entertainment should be considered when you are setting up your lobby. You do not want people to have to simply sit in silence in the lobby. Music is often going to be preferable in a lobby setup so considering access to some type of satellite radio station or other music setup is smart. Other entertainment considerations need to be kept in mind too.
Placing reading materials in your lobby waiting area is always nice. People need to be able to whittle away the time in order to have a pleasant experience. Even something small such as this can help to leave a good impression on customers.
Comfortable and Stylish Furniture
Ensuring that you have comfortable and stylish furniture is an absolute must as well. Your customers deserve to have something nice to sit on while they are waiting for their scheduled appointment time or for any other reason why they are spending time in your lobby. Furniture in your lobby should look great and match the overall aesthetic that you are going for. Finding a skilled Bangkok interior designer will make it easy to pick out the right furniture and your lobby is going to look as fantastic as possible.
Consider the Scent of Your Lobby
One aspect of lobby design that does not get enough attention is the scent of the lobby. All of a customer’s senses should be pleased when spending time in your lobby. Ensuring that your lobby has a pleasing aroma is going to improve all customers’ overall perceptions of your business. Keep this in mind and try to provide customers with a scent that is pleasant without being too overpowering.
Keeping Things Functional Is Imperative
It is also imperative to ensure that your lobby is very functional. You do not want to keep customers waiting for their hotel rooms or for other types of service for long periods of time. Trying to design everything so that it flows well is in your best interests. Try to think of ways to keep the process of meeting customers’ needs streamlined while also providing them with many personable touches.
